Olga Swanepoel, a registered Industrial Psychologist with the Health Professions Council of South Africa (HPCSA), trades as Boundless Industrial Psychology Consulting. Boundless Industrial Psychology Consulting is a consultancy that provides professional services related to the broad fields of Industrial Psychology and Human Resource Management.

At Boundless Industrial Psychology we are committed to protecting your privacy and to ensure that your Personal Information is collected and used properly, lawfully and transparently.

This Privacy Policy explains how Boundless Industrial Psychology Consulting obtains, applies and discloses Personal Information, in accordance with the requirements of the Protection of Personal Information Act. It sets out the responsibilities and obligations of all persons who make use of, access or receive Boundless Industrial Psychology Consulting’s information and communications via its electronic communication facilities and resources including its website, URLs, e-mail, telephone lines and social media platforms; and how all users of these facilities and resources are to ensure that they respect and process another’s Personal Information lawfully and in accordance with the provisions of POPIA when using these facilities and resources.

The Privacy Policy is applicable to:

• All Boundless Industrial Psychology Consulting’s electronic communication facilities and resources, including e-mail, telephone lines, social media platforms, websites, URLs, whether owned by, established by, used by, hosted by and/ or accessed by Boundless Industrial Psychology Consulting
• All and any data subjects who may access and make use of the aforementioned electronic platforms and facilities, including, without detracting from the generality thereof, Boundless Industrial Psychology Consulting’s consultants, clients, customers, vendors, contractors, service providers and/ or other third parties
• All the Personal Information which is owned by Boundless Industrial Psychology Consulting and which is provided to any clients, service providers or responsible parties as a result of such person accessing or making use of Boundless Industrial Psychology Consulting’s electronic platforms and facilities
• All Boundless Industrial Psychology Consulting’s completed products and professional services that contain any Personal Information

Boundless Industrial Psychology Consulting collects and processes Personal Information mainly to enable us to deliver our professional services according to our clients’ specific needs and legitimate purposes. The information we collect generally include names, organisation names, contact information and ID numbers (when specifically required); and at times we collect intellectual/assessment-related information of data subjects during the performance of specific projects that require the use of psychometric and other assessments.

Boundless Industrial Psychology Consulting will receive Personal Information pertaining to data subjects when a query or request is submitted via Boundless Industrial Psychology Consulting’s electronic platforms or facilities, including via its website, or by way of e-mail, telephone lines, or via social media platforms. We may also collect Personal Information directly by requesting the necessary and optional information we require to deliver on our work.

Website usage information may be collected using “cookies” which allows us to collect standard internet visitor usage information which are de-identified. Boundless Industrial Psychology Consulting only uses functional or required cookies that are necessary for the website to function, including those that are necessary for Google Analytics to work. Social media platform information including visitor usage may be collected, at times, when data subjects specifically likes, follows or shares information from these platforms.

Boundless Industrial Psychology Consulting will use your Personal Information only for the purposes for which it was collected and agreed with you/ consented to. In addition, where necessary your information may be retained for legal or research purposes, such as with the HPCSA’s requirement for Industrial Psychologists to store relevant information for a period of five years, however this will be indicated where applicable. You would, however have the right to withdraw consent to use or apply your Personal Information at any time by contacting us at admin@boundlessiop.co.za.

The information we collect can be used:

• To obtain relevant contact information
• To confirm and verify your identity or to verify that you are an authorised user for security purposes
• To enable us to deliver on our professional services
• To make informed purpose-related decisions based on factual and/or statistical information
• To conduct market or customer satisfaction research or for statistical analysis
• For audit and record-keeping purposes
• In connection with legal proceedings

Boundless Industrial Psychology Consulting may disclose Personal Information to our clients based on the purpose for which they have obtained our professional services, e.g. during recruitment and selection, organisational surveys, organisational skills audits etc. We may disclose Personal Information to our service providers who are involved in the delivery of certain products or services critical to our professional service offerings. Where Boundless Industrial Psychology Consulting provides any of its Personal Information to a service provider or responsible party, such person will be required, as a condition of receiving such information, to process such Personal Information in accordance with POPIA and the terms of this Privacy Policy. We may also disclose Personal Information where we have a duty or a right to disclose in terms of law or industry codes and where we believe it is necessary to protect our rights.

Boundless Industrial Psychology Consulting is legally obliged to provide adequate protection for the Personal Information we hold and to stop unauthorised access and use of Personal Information. We will, on a continuous basis, continue to review our security controls and related processes to ensure that Personal Information remains secure. Boundless Industrial Psychology Consulting has implemented the appropriate technical and organisational security measures which are required in order to protect all Personal Information and related data which we hold.

When contracting with clients, service providers, responsible parties and other third parties, Boundless Industrial Psychology Consulting imposes appropriate security, privacy and confidentiality obligations on them to ensure that the Personal Information we remain responsible for, is kept secure. We also limit the sharing of Personal Information to a need to know basis, and impose strict confidentiality clauses when sharing such information.

Boundless Industrial Psychology Consulting’s website may contain links to other websites outside of Boundless Industrial Psychology Consulting’s control. Boundless Industrial Psychology Consulting is not responsible for the content, privacy or security of such third party controlled websites.

Boundless Industrial Psychology Consulting makes all reasonable effort to keep its electronic communication facilities and resources, including its website, secure at all times; however cannot guarantee the security of any information provided to or by Boundless Industrial Psychology Consulting through Boundless Industrial Psychology Consulting’s website, URLs, e-mail, telephone lines, internet or social media platforms. Following this, Boundless Industrial Psychology Consulting cannot be held responsible for any loss or unauthorised use or interception of information transmitted via these facilities and resources, including its internet, which is beyond Boundless Industrial Psychology Consulting’s reasonable control.

As Boundless Industrial Psychology Consulting is an Industrial Psychology-related consultancy, we are not only bound by the requirements of POPIA, but also the guidelines and regulations of the HPCSA. The latter implies that certain information cannot be destroyed immediately upon completion of certain work in order to maintain the required objectivity, ethics, confidentiality, anonymity and legal requirements of Industrial Psychologists. When the Personal Information Boundless Industrial Psychology Consulting holds no longer requires to be kept, Boundless Industrial Psychology Consulting will ensure that the information is securely destroyed. Should a service provider be used for this purpose, Boundless Industrial Psychology Consulting will impose appropriate security, privacy and confidentiality obligations on such service provider to keep the information secure.

You have the right to request a copy of the Personal Information that we have about you. However, Boundless Industrial Psychology Consulting acts in accordance with the regulations and guidelines of the HPCSA, with implies that certain information cannot be divulged to data subjects in order to maintain the required objectivity, ethics, confidentiality and anonymity required by Industrial Psychologists. In this case, we will share the Personal Information that does not contravene these regulations and guidelines.

Should you wish to request your Personal Information, you can contact us at admin@boundlessiop.co.za and specify which information you require. We may need to verify your identity prior to providing details of such Personal Information. Please note that any such access request may be subject to a payment of a legally allowable fee.

You have the right to request Boundless Industrial Psychology Consulting to update, correct/ edit or delete your Personal Information. However, Boundless Industrial Psychology Consulting acts in accordance with the regulations and guidelines of the HPCSA, with implies that certain information of data subjects cannot be updated, corrected/ edited, or deleted in order to maintain the required objectivity, ethics, confidentiality and anonymity required by Industrial Psychologists. In this case, we will update, correct/ edit or delete the Personal Information that does not contravene these regulations and guidelines.

Should you wish to request corrections to your Personal Information, you can contact us at admin@boundlessiop.co.za and specify which information you require to be corrected. We may need to verify your identity prior to correcting such Personal Information. Please note that any such correction request may be subject to a payment of a legally allowable fee.

By providing Boundless Industrial Psychology Consulting with your Personal Information, you consent to Boundless Industrial Psychology Consulting processing your Personal Information, which Boundless Industrial Psychology Consulting undertakes to process strictly in accordance with this Privacy Policy.

By accessing or using Boundless Industrial Psychology Consulting’s electronic communication facilities and resources, including its website, URLs, any sites housed under its domain names and/ or social media platforms, when sending or receiving e-mails using Boundless Industrial Psychology Consulting’s e-mails, or relevant telephone lines, the data subject:

• Acknowledges that it has read and understood this Privacy Policy and related provisions
• Agrees to be bound by this Privacy Policy
• Agrees to comply with this Privacy Policy
• Gives Boundless Industrial Psychology Consulting consent to process the required Personal Information for the required purpose, in accordance with this Privacy Policy

If you have any queries about this Privacy Policy; you need further information about our privacy practices; wish to withdraw consent; exercise preferences; or access or correct your Personal Information, please contact us at admin@boundlessiop.co.za.